I went to Arnold Clark to buy my first car and was very pleased with the service i recieved from the sales staff, i spoke to 4 different people and all were helpfull and friendly.
I signed up for a used 55 reg Ford Focus, which i recieved a great deal including 6% finance including 12 months warrenty, 6months MOT and 12 months autocare mechanical warrenty (which i later found out i was paying for and they weren't free as i was lead to believe)
I picked the car up on tuesday and drove it home and then found that the bonnet would not open, I phoned them up and was told i wouldn't be able to take it back until Saturday, my dad then phoned and i was told to take it back immediatley. I dealt with the servicing manager Ian (who you would assume would look after customers to his best ability.... wrong!)
It then took until ...
made_in_wigan 01.10.2008 (30.09.2008)
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Ciao members have rated this review on average: very helpful Review of Arnold Clark
if you buy a car from arnold clark beware less than a week after buying a new car from them i had to take it back because all four tyres leaked air until they where nearly flat in under a week also noticed lots of hidden scratches. when i took it back i was told i had to buy new tyres myself and to t cut the scratches myself if that was not bad enough when it came to my first service which i paid for in advance they pulled of the exuast heet shield and put it in the bin without replacing it and tryed to charge me for it then they said the brakes where worn out and all had to be replaced which would cost £400 pound. also they steel parts of your car if it is under the manufationers warranty i know this because the day after the service my car broke down and had to be towed so i towed it to vauxhall who said the ignition coil had been ...
heman69 28.11.2009
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Ciao members have rated this review on average: somewhat helpful Review of Arnold Clark
Advantages: Help you to avoid Disadvantages: You may be ripped off as well
My Husband purchased a Vauxhall Omega in June 2005 from Arnold Clarks Newcastle Stoke-on-Trent, After 16 days my husband had to take the car back as the engine management light had come on, they had the car for 1 week, and told us that it was now fine.
It was fine until February 2006 when again the engine management light came on and the car (It is Auto) went into what they call get you home mode, whereby the gearbox sticks in high gear meaning the car has to be driven manually. It was taken to a Vauxhall garage of Arnold Clarks, and was there for 3 days. We were told that they had changed the Cam Belt and Water Pump, Why we do not know as it had nothing what so ever to do with the problem. The problem had not been resolved at all. We took the car back as the problem was getting worse, they had the car for 4 days and we were told that ...
pvfc1876 06.09.2006 (13.09.2006)
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Ciao members have rated this review on average: helpful Review of Arnold Clark
