Advantages: Great customer and general speed and services provision Disadvantages: To stay loyal after declaring points is near impossible
BellDirect is an insurance company part of the Admiral Group offering insuring services
Service
Naturally if you are looking for car insurance you would shop around to look for the cheapest deal. In my opinion the greatest thing the Bell offered when calling around was a complete comprehensive detail of the facts in a highly commendable manner. The only downsite was they use 0870 or 0844 numbers which aren't exactly cheap. But generally I found the staff very useful.
Price
Bell, are cheap and offer good invitation prices with perks thrown in. Except, I found that whatever promotion to get you to sign up is getting a cheap quote, that cheap policy does not last. And they are cheap to under 25's, the odd penalty points and non- NCB's compared to competitors. When I first took out a policy, they were efficient ...
makro74 11.11.2008
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Ciao members have rated this review on average: very helpful Review of Bell Direct
Advantages: Very Cheap Disadvantages: Not great customer service
I first came accross BellDirect due to the price - for me they were substantially cheaper (hundreds of pounds) than any other car insurance provider. Luckily I did not have any accidents during my time with them but the problems started when it came to renew my insurance.
For those who don't know, Bell automatically renew your insurance when it comes to an end and automatically charge whatever card you used to buy it in the first place. They do send a letter to say they are going to do this about a month before the expiry but sadly I missed this due to moving house. So, they charged the card I used before which had now expired. Clearly this meant that they couldn't take payment and they started sending letters saying I owed them money. When I tried to tell them I did not want the insurance, they tried to charge me a £60 ...
nehpets81 02.10.2009
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Ciao members have rated this review on average: somewhat helpful Review of Bell Direct
Advantages: Good service Disadvantages: Cannot think of one.
I would like to say that i dealt with this company for two years and they saved me a small fortune due to one of there excellant insurance advisers.If you run two cars and take both policies out at the same time.They allow you to use the highest no claims on both vehicles..I walked away with five years on both cars whereas before I only had zero no claims and five years no claims.
Other benefits I like is that they are open between 8am and 10pm even for admin calls.They do however charge £15 a go to change vehicles.
The rates where charge are good as well for young drivers.I was getting qoutes for a 1988 BMW 320i of £600 until i got one with bell of 299 which also included protected no claims bonus....bit of a bargain.
I would recommend people to try them and pay by credit card....you save an extra 10 percent!! ...
bazza1603 03.12.2000
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Ciao members have rated this review on average: helpful Review of Bell Direct