Les Annees Barclay - Dalida

Advantages: (+) expansive range
Disadvantages: (-) too many to mention...poor service, increasing prices, made many mistakes w/ my account

...Little bit of history: I first opened an account with Barclays Bank when I was 11 years old after being recommended by a school friend and her Mother. I had the normal savings account - a bank card to use at the ATM and bank branch itself, with a daily £50 limit. Between the ages of 11 and 15 I had no problems with the bank, until of course when I was 16; a week before my 16th Birthday my account was updated/upgraded. I now had a chip+pin card but my account was essentially the same as before. However, one difference was that I now had £100 daily limit instead of the former £50. This was agreed in my contract which I\'d received in the post around my 16th b.day. This is when the problems started. Thinking I had £100 to spend each day, I went shopping with friends and had planned to buy some Nike trainers costing £85. These were my... Read review

Ciao members have rated this review on average very helpful

Advantages: Good online service, good opening hours, local branches
Disadvantages: Poor customer service

...I've been a Barclays customer for eight years, have a current account, a Barclaycard and an ISA with them. I first started using the bank as a student, because they offered a pretty good overdraft limit. However, eight years later and I am currently experiencing some pretty shocking customer service in my opinion, which is making me seriously consider moving to another bank. After having a fraudulant payment taken out of my account in March I expected that it woudl be sorted out quickly. Six months later, I'm still waiting to get the money back, despite calls to debit card service, visits to the branch and now a complaint. The waits to get through to debit card services are very long - over an hour on hold. I then found that the staff were unhelpful and sometimes, in my opinion, verging on rude. I have tried going into the bank... Read review

Ciao members have rated this review on average helpful

Advantages: Great package for possibly cheaper than what you now pay.
Disadvantages: Strict eligibility criteria

...I have had a Barclays Premier account for something like 10 years and recently spotted on the Barclays website that they have introduced a new product called Premier Life. The website doesn't give you a great deal of information about this new product but as I have now been accepted and received the bumf I thought it would be useful to share it with you. I do not work for Barclays and am not on commission but have to say that it is the best thing to happen to banking in ages. What do you get?: Everything in the regular Premier account: ie : £1000 free overdraft £750 withdrawal limit. And yes you can take £750 out of a cash machine, you just need a very big wallet ( I paid the electrician by cash recently) 24 hour freecall customer service 9.9% overdraft instead of regular account 15.9% Discounted mortgage and loan products Instant... Read review

Ciao members have rated this review on average helpful