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Advantages: Great contracts on offer, good reception, good service Disadvantages: Not consistent waiting times when phoning cust services - can wait a while at peak times
I have been with the Orange network since owning my first mobile phone at the age of 16 (13 years ago) and (touch wood) I have encountered very little problems with them.
At present my partner and I have both our mobile phones and our home broadband with Orange because we believe they offer good customer service as well as cost efficient prices. The Broadband we get from them amounts to just £5.00 with unlimited downloads which is an offer they advertise should you have a phone contract with them. They also offer free internet should you have a contract with them but with limited downloads instead.
Orange offer a wide range of contracts to suit all needs. There are 3 different groups of contract offered by orange which are named Racoon, Dolphin and Panther. Should you be after inclusive text messages then a Dolphin contract would ...
bexx0907 16.10.2009
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Ciao members have rated this review on average: very helpful Review of Orange
Advantages: Great service, great offers and great coverage Disadvantages: slightly pricey
I have been with orange for many years and have found them to be quite a good service provider.
I first pondered over the many different contracts that they had on offer, confusing myself in the process.
I finally opted for the pay as you go option as, at the time, I only really needed the phone for receiving calls for work and this worked out to be the cheapest option.
Over the years I have stuck with pay as you go, more because of trust and reliability than cost, simply changing my telephone and upgrading my SIM to keep up with the times.
You can simply add credit to your phone by:
A~) Pay point, found at most shops
B~) Vouchers, bought at most shops
Or C~) Cash machines, top up from your bank account.
** THE OFFERS**
Orange PAYG has different pay packages for everyone.
*Racoon:
This a simple flat rate offer of 15 ...
blissman70 06.05.2008
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Ciao members have rated this review on average: very helpful Review of Orange
Advantages: Good Deals Disadvantages: BAD network to be on if your in an 12-18month contract
After being leered into an 18month contract with a FREE PS3 I was utterly disappointed to find that not only did I continuously lose signal when roaming the UK but also, I was given 3 faulty phones by Orange themselves. This was the 1st inconvenience caused as I live an hour away from any Orange Store.
I had contacted Orange customer services several times and received very little help if any! They were slow at getting back to me about my issues raised and told me on one occasion that I would have to phone the helpline up instead of sending an emailing. I was more than happy to do this but spent over an hour on the phone on hold, running up a huge bill which they never apologised for. I was also charged for countless phone calls and texts that i had not actually made or sent.
With only 4 months left remaining until my 18month ...
Charleyk89 06.02.2009 (11.02.2009)
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Ciao members have rated this review on average: very helpful Review of Orange
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